Thane Direct UK Ltd collects some Personal Data from its Users.
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Types of Data collected
Among the types of Personal Data that Thane Direct UK Ltd collects, by itself or through third parties, there are: Cookies; Usage Data; email address; phone number; device information; first name; last name; physical address; company name; country; various types of Data; session duration; scroll-to-page interactions; clicks; time zone; mouse movements; interaction events; diagnostic events; page events; custom events; layout details; positional information; User ID; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); payment info; shipping address; billing address.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using Thane Direct UK Ltd.
Unless specified otherwise, all Data requested by Thane Direct UK Ltd is mandatory and failure to provide this Data may make it impossible for Thane Direct UK Ltd to provide its services. In cases where Thane Direct UK Ltd specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies - or of other tracking tools - by Thane Direct UK Ltd or by the owners of third-party services used by Thane Direct UK Ltd serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through Thane Direct UK Ltd and confirm that they have the third party's consent to provide the Data to the Owner.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of Thane Direct UK Ltd (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
- provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- processing is necessary for compliance with a legal obligation to which the Owner is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
- Personal Data collected for the purposes of the Owner's legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Contacting the User, Remarketing and behavioral targeting, Advertising, Tag Management, Handling payments, Heat mapping and session recording, Displaying content from external platforms, Interaction with online survey platforms, Operations, Managing contacts and sending messages, Content performance and features testing (A/B testing), Traffic optimization and distribution and Platform services and hosting.
For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Advertising
This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on Thane Direct UK Ltd, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User's interests and behavior, including those detected outside Thane Direct UK Ltd. For more information, please check the privacy policies of the relevant services.
Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.
Microsoft Advertising (Microsoft Corporation)
Microsoft Advertising is an advertising service provided by Microsoft Corporation.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy - Opt Out.
Direct Email Marketing (DEM) (Thane Direct UK Ltd)
Thane Direct UK Ltd uses the User Data to propose services and products provided by third parties or unrelated to the product or service provided by Thane Direct UK Ltd.
Personal Data processed: email address.
Google Ad Manager
Google Ad Manager is an advertising service provided by Google LLC or by Google Ireland Limited, depending on the location Thane Direct UK Ltd is accessed from, that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with. In order to opt out from being tracked by various advertising networks, Users may make use of Youronlinechoices. In order to understand Google's use of data, consult Google's partner policy.
This service uses the “DoubleClick” Cookie, which tracks use of Thane Direct UK Ltd and User behavior concerning ads, products and services offered. Users may decide to disable all the DoubleClick Cookies by clicking on: www.adssettings.google.com/authenticated?hl=en.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.
Taboola Europe (Taboola Europe Limited)
Taboola Europe is an advertising service provided by Taboola Europe Limited.
Personal Data processed: Cookies; Usage Data.
Pinterest Ads (Pinterest, Inc.)
Pinterest Ads is an advertising service provided by Pinterest, Inc. that allows the Owner to run advertising campaigns on the Pinterest advertising network.
Users may opt out of behavioral advertising features through their device settings, their Pinterest personalization settings.
Personal Data processed: device information; email address; Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data; User ID.
Place of processing: United States - Privacy Policy - Opt out.
Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of Thane Direct UK Ltd, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy - Opt Out; Ireland - Privacy Policy.
Google Ads conversion tracking
Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on the location Thane Direct UK Ltd is accessed from, that connects data from the Google Ads advertising network with actions performed on Thane Direct UK Ltd.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.
Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)
Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on Thane Direct UK Ltd. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy.
Display Advertising extension for Google Analytics
Google Analytics on Thane Direct UK Ltd might use Google's Interest-based advertising, 3rd-party audience data and information from the DoubleClick Cookie to extend analytics with demographics, interests and ads interaction data.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy - Opt Out; Ireland - Privacy Policy.
User ID extension for Google Analytics
Google Analytics on Thane Direct UK Ltd makes use of a feature called User ID. This setup allows for a more accurate tracking of Users by associating that User with the same ID over various sessions and devices. It is set up in a way that doesn't allow Google to personally identify an individual or permanently identify a particular device.
The User ID extension might make it possible to connect Data from Google Analytics with other Data about the User collected by Thane Direct UK Ltd.
The opt-out link below will only opt you out for the device you are on, but not from tracking performed independently by the Owner. Contact the Owner via the email address provided in this privacy policy to object to the aforementioned tracking as well.
Personal Data processed: Cookies.
Place of processing: United States - Privacy Policy - Opt Out; Ireland - Privacy Policy.
Pinterest Conversion Tag (Pinterest, Inc.)
Pinterest Conversion Tag is an analytics service provided by Pinterest, Inc. that connects data from the Pinterest advertising network with actions performed on Thane Direct UK Ltd.
Users may opt out of behavioral advertising features through their device settings, their Pinterest personalization settings or by visiting the AdChoices opt-out page.
Personal Data processed: Cookies; device information; Usage Data.
Place of processing: United States - Privacy Policy - Opt out.
Contacting the User
Mailing list or newsletter (Thane Direct UK Ltd)
By registering on the mailing list or for the newsletter, the User's email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning Thane Direct UK Ltd. Your email address might also be added to this list as a result of signing up to Thane Direct UK Ltd or after making a purchase.
Personal Data processed: email address.
Phone contact (Thane Direct UK Ltd)
Users that provided their phone number might be contacted for commercial or promotional purposes related to Thane Direct UK Ltd, as well as for fulfilling support requests.
Personal Data processed: phone number.
Content performance and features testing (A/B testing)
The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of Thane Direct UK Ltd.
Google Optimize
Google Optimize is an A/B testing service provided by Google LLC or by Google Ireland Limited, depending on the location Thane Direct UK Ltd is accessed from, ("Google").
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of Thane Direct UK Ltd and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Vimeo video (Vimeo, LLC)
Vimeo is a video content visualization service provided by Vimeo, LLC that allows Thane Direct UK Ltd to incorporate content of this kind on its pages.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy.
YouTube video widget
YouTube is a video content visualization service provided by Google Inc. that allows Thane Direct UK Ltd to incorporate content of this kind on its pages.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.
Google Fonts
Google Fonts is a typeface visualization service provided by Google LLC or by Google Ireland Limited, depending on the location Thane Direct UK Ltd is accessed from, that allows Thane Direct UK Ltd to incorporate content of this kind on its pages.
Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.
Handling payments
Payment processing services enable Thane Direct UK Ltd to process payments by credit card, bank transfer or other means. To ensure greater security, Thane Direct UK Ltd shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
Stripe (Stripe Inc)
Stripe is a payment service provided by Stripe Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States - Privacy Policy.
PayPal (PayPal Inc.)
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Klarna (Klarna AB)
Klarna is a payment service provided by Klarna AB.
Personal Data processed: billing address; email address; first name; last name; payment info; phone number; shipping address; Tracker; Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: Sweden - Privacy Policy.
Heat mapping and session recording
Heat mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
Some of these services may record sessions and make them available for later visual playback.
SessionCam (ServiceTick Limited)
SessionCam is a session recording and heat mapping service provided by ServiceTick Limited.
Personal Data processed: Cookies; Usage Data.
Place of processing: United Kingdom - Privacy Policy.
SumoMe Heat Maps (Sumo Group Inc.)
SumoMe Heat Maps is a heat mapping service provided by Sumo Group Inc.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy.
Crazy Egg (Crazyegg)
Crazy Egg is a heat mapping service provided by Crazy Egg, Inc.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy.
Microsoft Clarity (Microsoft Corporation)
Microsoft Clarity is a session recording and heat mapping service provided by Microsoft Corporation.
Microsoft processes or receives Personal Data via Microsoft Clarity, which in turn may be used for any purpose in accordance with the Microsoft Privacy Statement, including improving and providing Microsoft Advertising.
Personal Data processed: clicks; country; custom events; device information; diagnostic events; interaction events; layout details; mouse movements; page events; positional information; scroll-to-page interactions; session duration; time zone; Tracker; Usage Data.
Place of processing: United Kingdom - Privacy Policy.
Interaction with online survey platforms
This type of service allows Users to interact with third-party online survey platforms directly from the pages of Thane Direct UK Ltd.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
SurveyMonkey Widget (SurveyMonkey Inc.)
The SurveyMonkey Widget is a service for interacting with the SurveyMonkey online survey platform provided by SurveyMonkey Inc.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy.
Managing contacts and sending messages
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Sendgrid (Sendgrid)
Sendgrid is an email address management and message sending service provided by Sendgrid Inc.
Personal Data processed: email address.
Place of processing: United States - Privacy Policy.
Mailchimp (The Rocket Science Group LLC)
Mailchimp is an email address management and message sending service provided by The Rocket Science Group LLC.
Personal Data processed: company name; country; email address; first name; last name; phone number; physical address; various types of Data.
Place of processing: United States - Privacy Policy.
Operations
Delivery service provider
Consignor Ltd. (“Consignor”)
Consignor is a Multi-carrier delivery service.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: United Kingdom
Platform services and hosting
These services have the purpose of hosting and running key components of Thane Direct UK Ltd, therefore allowing the provision of Thane Direct UK Ltd from within a unified platform. Such platforms provide a wide range of tools to the Owner - e.g. analytics, user registration, commenting, database management, e-commerce, payment processing - that imply the collection and handling of Personal Data.
Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Shopify (Shopify International Limited)
Shopify is a platform provided by Shopify Inc. that allows the Owner to build, run and host an e-commerce website.
Personal Data processed: billing address; device information; email address; first name; last name; payment info; phone number; shipping address; Tracker; Usage Data.
Place of processing: Ireland - Privacy Policy.
Remarketing and behavioral targeting
This type of service allows Thane Direct UK Ltd and its partners to inform, optimize and serve advertising based on past use of Thane Direct UK Ltd by the User.
This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists.
In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.
Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of Thane Direct UK Ltd with the Facebook advertising network.
Personal Data processed: Cookies; email address.
Place of processing: United States - Privacy Policy - Opt Out.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of Thane Direct UK Ltd with the Facebook advertising network.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy - Opt Out.
Remarketing with Google Analytics
Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location Thane Direct UK Ltd is accessed from, that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy - Opt Out; Ireland - Privacy Policy.
Google Ad Manager Audience Extension
Google Ad Manager Audience Extension is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location Thane Direct UK Ltd is accessed from, that tracks the visitors of Thane Direct UK Ltd and allows selected advertising partners to display targeted ads across the web to them.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy - Opt Out; Ireland - Privacy Policy.
Google Ads Remarketing
Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location Thane Direct UK Ltd is accessed from, that connects the activity of Thane Direct UK Ltd with the Google Ads advertising network and the DoubleClick Cookie.
Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.
Personal Data processed: Cookies; Usage Data.
Place of processing: United States - Privacy Policy - Opt Out; Ireland - Privacy Policy - Opt Out.
Tag Management
This type of service helps the Owner to manage the tags or scripts needed on Thane Direct UK Ltd in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
Google Tag Manager
Google Tag Manager is a tag management service provided by Google LLC or by Google Ireland Limited, depending on the location Thane Direct UK Ltd is accessed from.
Personal Data processed: Usage Data.
Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.
Traffic optimization and distribution
This type of service allows Thane Direct UK Ltd to distribute their content using servers located across different countries and to optimize their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between Thane Direct UK Ltd and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.
Cloudflare (Cloudflare Inc.)
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through Thane Direct UK Ltd, i.e., communication between Thane Direct UK Ltd and the User's browser, while also allowing analytical data from Thane Direct UK Ltd to be collected.
Personal Data processed: Tracker; various types of Data as specified in the privacy policy of the service.
Place of processing: United States - Privacy Policy.
Information on opting out of interest-based advertising
In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.
Further information about the processing of Personal Data
Customer review platforms
Yotpo is a review service for customers to review our product and service.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: United States - https://www.yotpo.com/privacy-policy/
Trustpilot, Inc. is a review service for customers to review our product and service.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: United States - https://legal.trustpilot.com/end-user-privacy-terms
Managing contacts and sending messages
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Selligent SA.
Selligent is an email address management and message sending service provided by Selligent, Inc.
Personal Data collected: email address.
Place of processing: United States - http://www.selligent.com/privacy-policy
Thane Direct Inc
Thane Direct Inc. is the parent company of Thane Direct UK Ltd
Our websites are hosted by our parent company in Canada. Our technical support centre is based in Ontario, Canada. Accordingly, data obtained within the UK may be “processed” outside the UK and data obtained in any other country may be processed within or outside that country.
Marketing information
We will only send marketing information to you with your permission. You can opt not to receive marketing information about our products or services at any time by following the “Update Preferences” link in the footer of any email marketing (or similar based on the communication method) that we have sent to you or by contacting our Customer Service team.
Use of site by children
We do not market to children, nor do we sell products or services for purchase by children. We may sell products and services for end use by children, but for purchase by adults. If you are under 18, you may use our site only with consent from a parent or guardian.
Calling our sales or customer services phone lines
When you call our Sales or Customer Services phone lines, if available we collect Calling Line Identification (CLI) information. We use this information to help improve the efficiency and effectiveness of our telephone support. We may also record your call for training and monitoring purposes to improve our services. Additionally, we may invite you to record your feedback regarding our services by completing a Customer Satisfaction Survey. We may contact you regarding your feedback unless you have specifically requested that we do not.
Mojo E-commerce
Mojo Research & Development, LLC
Mojo E-commerce is a platform provided by Mojo Research & Development, LLC that allows the Owner to build, run and host an e-commerce website.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Thane Direct UK Ltd depends on the payment system used.
The rights of Users
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
- Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
Cookie Policy
Thane Direct UK Ltd uses Trackers. To learn more, the User may consult the Cookie Policy.
Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of Thane Direct UK Ltd or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, Thane Direct UK Ltd may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, Thane Direct UK Ltd and any third-party services may collect files that record interaction with Thane Direct UK Ltd (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
How “Do Not Track” requests are handled
Thane Direct UK Ltd does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within Thane Direct UK Ltd and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through Thane Direct UK Ltd (or third-party services employed in Thane Direct UK Ltd), which can include: the IP addresses or domain names of the computers utilized by the Users who use Thane Direct UK Ltd, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using Thane Direct UK Ltd who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Thane Direct UK Ltd. The Data Controller, unless otherwise specified, is the Owner of Thane Direct UK Ltd.
Thane Direct UK Ltd (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by Thane Direct UK Ltd as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User's device.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to Thane Direct UK Ltd, if not stated otherwise within this document.
Owner and Data Controller
Thane Direct UK Ltd
Thanet House
231-232 Strand
London
WC2R 1DA
Company Number: 4301636
Owner contact email: privacy@thane.tv
Latest update: April 22, 2022